It doesnt work

This program wont download a file written in its own language! Whenever I press the upgrade button it just sends me back to the App Store with no action. I have never written a one star review but paying the lofty iPad price of $10 is putting a lot of trust into the company that its product will work or at least offer some area of contact for support. I want this fixed or put the $10 back into my account!

Zag it28490 about SketchUp